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Grow through Founder-level
relationships. For every client.
By every team member.
“David helped the team find immediate opportunities with our blue chip clients by delivering value in every touchpoint. Recommend to any agency who wants to do the same.”
Head of Europe, global brand research agency
Three steps to your team achieving client touchpoint mastery
The B2B Human touch has never been more important
I've worked inside and alongside research agencies for 30 years, from start-ups to the largest global networks such as Kantar, Ipsos and NIQ. I've watched brilliant researchers both win and lose clients, and I've seen specific moments that made all the difference. These are the touchpoints that work.
“David worked with the teams to assess and create their touchpoint plans with clients - from first contact through to ongoing trust-building - helping them find additional work and retaining it. Practical, honest and usable input from the very first day!”
MD, Tech & Platforms, Global Agency
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